We’re looking to change how we deliver statements and invoices, so that you can get these even faster than before.
This means statements and invoices that are currently posted, will soon be delivered via email. It’s all part of our commitment to provide you with an efficient service.
If your account will be impacted, we’ll be in touch soon via email with more information about this change.
Change for Good
There’s many benefits for getting statements and invoices emailed:
- No more shuffling papers or waiting for the mail
- Documents delivered days faster than post
- Digital documents for easy and secure record keeping
- Manage your account even when you’re not at work or home
- More time to check your account before payment is due
- Good for the environment
Got a Question?
We appreciate you might have some questions about this change, so we've prepared some questions and answers that may help put your concerns to rest, for example:
- What if I don't have an email address?
- When will this change happen?
- What if I'm already receiving statements by email?
- How do I provide feedback?